Being able to use Airplay to stream media to your LG TV is one of the biggest perks of owning a smart TV. When this feature is not working properly, it can be extremely frustrating. Fortunately, these issues are common and have several known methods for resolving them.
The most common causes of LG TV’s Airplay feature not working correctly are improper user settings or Wi-Fi settings, Apple device software issues, or LG TV software or hardware issues. To resolve these types of issues, you will need to enable to proper settings for both your Apple device and LG TV.
This guide will focus on these different issues, as well as several more, and offer some insight into some ways that you can troubleshoot them. This information will be useful when you find that your LG TV and Apple Airplay are not working together properly.
How To Fix LG Airplay Not Working On LG TV
Disable Sleep Mode
If you are using a remote control, you can disable to sleep mode feature by simply pressing the sleep button located on your LG remote control. If your remote control does not have a sleep button or you do not have access to an LG remote control, you can consider the following method.
1. Use the physical buttons located on your LG TV to open the Settings menu.
2. In the Settings menu, enter the Time menu.
3. In the Time menu, you will see the Sleep Timer option. Select this option and switch it to the off setting.
Once you have done this, you will have successfully disabled your sleep mode timer, which will often resolve issues with Airplay functionality.
Reduce Distant Between Airplay Device And LG TV
You should consider reducing the distance between your Airplay device and LG TV. This will reduce the likelihood of errors due to a weak connection signal between your two devices. The less space between your Airplay device and LG TV the better, as this will encourage good signal strength.
Check Audio Level
If you are having issues with the sound when using Airplay with your LG TV, then you should consider checking the audio levels for your devices. If the audio levels on your LG TV or Airplay device are too low, this can lead to issues hearing your media playback correctly.
Be Sure Both Devices Are Connected To The Same Wi-Fi Network
For Airplay to work correctly on your LG TV, you will need to ensure that they are both connected to the same Wi-Fi network.
To do this, you will need to connect both your Apple device that is using Airplay and your LG TV to the same network.
1. First, you will need to set your LG TV device up on your Wi-Fi network. To do this, press the SMART button on the LG remote control and then enter the Home menu.
2. In the Home menu, enter into the Settings tab, then select OK.
3. In the Settings menu, enter the Network menu, then select the Wi-Fi connection option.
4. After selecting this option, your LG TV will automatically begin searching for a Wi-Fi network to connect to.
5. Once it has found your Wi-Fi network, it will prompt you for your network password. Enter your password for your Wi-Fi network to complete this process.
6. After you have successfully connected your LG TV to your Wi-Fi network, you will need to connect your Airplay device to the same network.
7. To connect your Airplay device to the same network as your LG TV, you will first need to open your phone or tablet’s Settings menu.
8. In the Settings menu of your phone or tablet, enter the Wi-Fi tab.
9. In the Wi-Fi menu of your Airplay device, you will see all of the available connections for your device. Select the one that you connected your LG TV to and start the connection process.
Once you have done this, you will have successfully paired both your devices for use on the same Wi-Fi network.
This entire portion of troubleshooting depends on a Wi-Fi connection. If your LG TV won’t connect to Wi-Fi, check out this troubleshooting guide.
Reboot Your Router
If you are having connection issues with your Airplay and LG TV, then it could be due to network problems. To resolve these, you will need to reboot your router. The process to do this is fairly simple and will be detailed below.
1. To begin, you will need to unplug your router.
2. After ensuring that your router has been unplugged and has powered down completely, leave it unplugged for at least 30 seconds.
3. After you have left your router unplugged for 30 seconds, plug it back in and it will automatically begin the reboot process.
Restart Your iPhone
Restarting your iPhone will often resolve Airplay issues that are causing connection issues with your LG TV. To do this, you will need to follow the steps listed below.
1. To restart your iPhone, you will need to hold down the top volume button and the right home screen button at the same time.
2. Hold down these two buttons until the power-off screen appears.
3. Once the power-off screen appears, slide your finger to the right to turn off your phone.
4. Once your phone has powered off, restart it by holding down the right-side button.
Update iPhone
You should update your iPhone to help resolve Airplay connection issues with your LG TV. You can enable automatic updates to be installed or manually check and install any available updates.
1. To begin the update process, first, you will need to back up your device using your iCloud account or your home PC. This will ensure that no important files are lost during the process.
2. After you have backed up your device, plug your phone in and connect to your home Wi-Fi network.
3. With your phone connected to your home Wi-Fi network, open up the Settings menu and then enter the General tab.
4. In the General tab, select the Software Update option.
5. In the Software Update menu, select the update files that you wish to install and tap Install Now.
6. Once you have confirmed the installation, your phone will download the update files and install them on your device. Your device will power down during this process temporarily.
Reset iPhone Network Settings
You should consider resetting your iPhone network settings to resolve your Airplay connection issues with your LG TV. The process to reset your iPhone network settings is quite simple.
1. To reset your iPhone network settings, first, you will need to enter your phone’s Settings menu.
2. In the Settings menu, enter the General tab, and from there select the Transfer or Reset option.
3. In the Transfer or Reset menu, select the Reset option and then tap Reset Network Settings.
This will begin the network reset process for your iPhone. You will be temporarily disconnected from your network during this process.
Reset Paired Devices
You should also consider resetting all paired devices to resolve any connectivity errors between your Airplay device and LG TV. This includes all Bluetooth devices and other devices connected to both your Airplay device and LG TV by Wi-Fi.
You will need to enter into the Bluetooth or Wi-Fi settings for all of the paired devices and reset them by disconnecting and reconnecting. This will likely resolve any connection errors or interference that may have caused your Airplay to not work properly with your LG TV.
Any devices that you have connected to your LG TV using a USB device should also be disconnected and reconnected to ensure that the pairing of your devices is not causing issues with Airplay.
Don’t Use Your Phone As The Remote
While you can use your phone as a remote to control the content you are streaming with Airplay, it is considered the less ideal way of communicating with your LG TV.
Using the phone as a remote can lead to connection issues as well as problems with responsiveness when trying to control the media on your LG TV. To avoid this, you should not use your phone as the remote when streaming media using Airplay to your LG TV.
You should use an alternative method to control the media on your LG TV. This will give you more consistent control over your Airplay content.
Adjust Mac Firewall
Adjusting certain network settings in your Mac’s Firewall menu will sometimes resolve issues with Airplay and your LG TV. The process to adjust your Mac’s Firewall settings will be discussed in detail in the section below.
1. To begin, you will first need to click on the Apple logo to bring up the main menu for your Mac.
2. Once you have entered the main menu for your Mac, select the System Preferences menu and then choose Security and Privacy.
3. In the Security and Privacy menu, select the Firewall tab to enter the Firewall settings menu.
4. In the Firewall tab, you will see the Firewall Options menu. Enter this menu by clicking the Firewall Options button.
5. In the Firewall Options menu, you will be able to adjust any settings that you believe are causing your connection issues between your Mac and your LG TV.
6. Check that the Block All Incoming Connections option is not enabled. This will allow your Mac to communicate with your LG TV via Wi-Fi.
Enable The Airplay Icon On Your Mac And LG TV
1. To enable the Airplay Icon for use on your Mac with your LG TV, you will first need to enter into the Apple Menu by clicking the Apple logo on your desktop screen.
2. In the main menu of your Mac, enter the System Preferences tab, followed by the Displays tab.
3. In the Displays menu, you will need to select the option to Show Mirroring Options.
4. Once you have selected the Show Mirroring Option, the Airplay Icon will be shown at the top of your Mac’s screen whenever the feature is available for use. You can toggle through the available options using the Airplay menu as pictured below.
5. Use the Airplay menu to customize your settings and further investigate any issues you are having connecting your Mac to your LG TV.
Restart LG Smart TV
1. To restart an LG smart TV with remote control, first, you will need to press and hold down the Menu button and Volume button on your remote.
2. Hold down these two buttons at the same time for at least 20 seconds.
3. Once the TV displays the LG logo, it will begin the restart process and you can release the buttons.
4. Your TV will automatically restart after you have completed this process.
If you do not have access to an LG remote control, you can use the following method:
1. Locate the power button on your TV and hold it down for at least 10 seconds.
2. Once the TV powers down all the way, unplug it.
3. Leave your TV unplugged for at least one minute. This will allow your TV the time to power cycle.
4. After the minute has passed, plug the TV back up and turn it back on to complete the reset process.
Update LG TV Firmware
To manually update your LG TV’s firmware, you will need to use a USB drive to install the update files. Once you have acquired a USB drive, you can follow the steps below to being the update process.
1. To begin, locate the update files for your model of LG TV located here.
2. Insert your USB device into your PC and download the updated files you located in the previous step.
3. Move the downloaded updates files to the USB drive and extract the files.
4. Insert the USB drive into the USB port on your LG TV.
5. When your LG TV displays the USB Update Ready message, select the Install option.
6. Your LG TV will automatically begin to walk you through the update process from this point.
7. Follow the on-screen prompts to complete the update process.
Factory Reset LG Smart TV
Factory resetting your LG Smart TV will restore your TV back to the factory settings. This can help resolve issues with Airplay connectivity. The process to do this is simple and has been detailed in the section below.
1. If you are using a remote, you will first need to navigate to the Settings menu. You can do this by clicking on the Gear icon.
2. In the Settings menu, click on the General menu located there.
3. In the General Menu, select the Reset Initial Settings option.
4. If you are prompted for a password and have not set one up, enter ‘0000’ or ‘1234’. If you have set up a password, enter the password that you have set up.
5. Follow the on-screen prompts to complete the factory reset process.
If you do not have a remote control available, use the following steps to factory reset your LG TV.
1. Press the Home or Settings button located on the side of your LG TV.
2. Use the Volume or Channel buttons to navigate to the General menu.
3. In the General Menu, select the Reset Initial Settings option.
4. If you are prompted for a password and have not set one up, enter ‘0000’ or ‘1234’. If you have set up a password, enter the password that you have set up.
5. Follow the on-screen prompts to complete the factory reset process.
Your LG TV Is Not Compatible With Airplay
There are several LG TVs that are not compatible with Airplay. If the model of LG TV you have is not compatible with the Airplay features of your Apple devices, you will not be able to get the feature to properly work with your LG TV.
The only models of LG TVs that support Airplay are the LG OLED, LG NanoCell SM9X 2019 series, LG NanoCell SM8X 2019 series, and the LG UHD UM7X 2019 series. Any model of LG TV created before the year 2019 will not support Airplay features.
Airplay Is Connected But Not Working
If your Airplay is connected but not working properly, you should disconnect your Airplay device from your LG TV and reconnect it. This will help encourage any connection issues to be resolved upon reconnection.
You should also consider reconnecting the Wi-Fi connection for both your LG TV and your Apple device.
Since both of your devices depend on a stable internet connection to properly cast the Airplay media, a connection reset can help resolve any issues that may have been causing your problem.
Troubleshooting Airplay Using An Ethernet Cable
If you are having connection issues between your Airplay device and LG TV, you should consider using an Ethernet cable to connect your LG TV to the internet. An ethernet cable can provide a more stable and stronger connection than Wi-Fi.
Simply plug the ethernet cable into your router at one end and the other into your LG TV. This will connect your LG TV to your internet network without the need for Wi-Fi.
How To Setup Airplay On A LG TV
1. To begin the process of setting up Airplay to work on your LG TV, you will need to first connect both your LG TV and Apple device to the same Wi-Fi network.
2. After you have connected both your devices to the same Wi-Fi network, swipe up on your Apple device from the bottom of the screen to enter the Control Center.
3. In the Control Center of your Apple Device, tap the Airplay icon.
4. Tap the name of the LG TV that you wish to stream the content.
5. This will begin the streaming process from your Apple device to your LG TV.
Keep in mind that you will need to be using a compatible model of LG TV to use the Airplay feature properly. Any model of LG TV manufactured before 2019 will not be able to utilize the Airplay features. If you are having trouble setting up your Airplay with your LG TV, this video could be useful.
Conclusion
This guide has provided you with all of the information that you need to resolve your Airplay and LG TV issues. You can use the information in this guide to help you identify and resolve the issues that are causing your problems while using Airplay on your LG TV.
It can be frustrating to encounter issues while attempting to use Airplay with your LG TV. This guide can help you avoid these issues and allow you to troubleshoot any problems that you may encounter. If you are having trouble using your Airplay with your LG TV, you can now easily resolve them.
Bonus Tip
Did you know you can use a universal remote if you lose your current LG TV remote?
A universal remote can be programmed to all your other TV devices as well, such as a Blu-Ray player.
